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DL-004 · Case study

Automated monitoring system for an Amazon agency

eGrowth Partners' account managers logged into each client's Seller Central many times a day. We built a monitor that pulls compliance data from the SP-API and raises Jira tasks.

Client
eGrowth Partners
Location
USA
Industry
Amazon Agency
Capabilities
03Build
SELLER CENTRALClient accountsMANUAL LOGINSRetiredSP-APICompliance reportsMONITORContinuous scansJIRATask per issueWEEKLY REPORTFor clients
LiveFig. 05Compliance signals into JiraFull schematic
01

Challenge

  • Account managers repeatedly logged into every client's Seller Central to check health.
  • Negative feedback and compliance issues had to be caught before escalating.
  • Client reporting on compliance was manual.
02

Environment

  • Texas-based Amazon agency managing many client Seller Central accounts.
  • Jira as the team's working dashboard.
  • Compliance reports: negative feedback, reimbursements, account health.
03

Intervention

  • Designed the solution with eGrowth around their account-management workflow.
  • Automated collection of compliance reports from the SP-API across client accounts.
  • Continuous scanning that creates Jira tasks when a new issue appears.
04

Outcome

  • No more manual logins to monitor account health.
  • Managers are alerted through new Jira tasks and fix issues earlier.
  • Weekly compliance reports for clients are easy to compile.
Compliance reports from many client Seller Central accounts are collected via the SP-API, scanned continuously and turned into Jira tasks that alert account managers.alertsSELLER CENTRALClient accountsMANUAL LOGINSRetiredSP-APICompliance reportsMONITORContinuous scansJIRATask per issueWEEKLY REPORTFor clients
Fig. 05Compliance signals into JiraCompliance reports from many client Seller Central accounts are collected via the SP-API, scanned continuously and turned into Jira tasks that alert account managers.Scale NTS

Results, as published.

50+
SP-API endpoints used
3
Months of project development
2
Team members

Client notes.

Client notes · DL-004eGrowth Partners
The project manager genuinely cares about the success of the project. Whenever we’ve run into issues, their team has been able to overcome them, showing problem-solving skills and a proactive approach.
SignedCynthia StineCEO, eGrowth Partners

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