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DL-049 · Case study

SAP S/4HANA integration for a regional eCommerce distributor

An international distributor needed to connect marketplace product information and inventory to its enterprise ERP.

Client
Name withheld
Location
Singapore
Industry
Enterprise distribution
Capabilities
01Audit03Build
01

Challenge

  • Product information was maintained differently across marketplaces and regional teams.
  • SAP inventory records were not consistently reflected in marketplace availability.
02

Environment

  • SAP S/4HANA with existing master-data governance.
  • Amazon Singapore, Lazada, Shopify and regional fulfilment partners.
03

Intervention

  • Defined a canonical product and inventory model with SAP as the master source.
  • Designed channel-specific attribute mappings and publication validation.
  • Implemented a middleware layer for inventory updates, error recovery and audit logging.
04

Outcome

  • Enterprise-controlled product and inventory distribution across regional sales channels.
  • Reduced need for duplicated catalogue administration.
SAP product and stock master data distributed through governed marketplace adapters.SAP S/4HANAMaster dataPRODUCT MODELCanonicalMIDDLEWAREValidation / logsMARKETPLACESAmazon / LazadaSHOPIFYStorefront
  1. 01SAP S/4HANAMaster dataPRODUCT MODELCanonical
  2. 02PRODUCT MODELCanonicalMIDDLEWAREValidation / logs
  3. 03MIDDLEWAREValidation / logsMARKETPLACESAmazon / Lazada
  4. 04MARKETPLACESAmazon / LazadaSHOPIFYStorefront
Fig. 01SAP commerce integrationSAP product and stock master data distributed through governed marketplace adapters.Scale NTS

Stack and services.

Stack03

  • SAP S/4HANA
  • Shopify
  • Lazada

Services used02

Tell us what has to work.

A senior engineer reads every brief. Describe the system, what it runs on today and what happens when it fails.

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